size up program
BUY
Purchase any item(s) from Common Thread Co.
OUTgrow
This part happens too fast..
tap
With your phone, tap the woven label on the clothing to start your return – It take less than 2 minutes to complete
return
We will send you a pre-paid mailer, simply place your item in and put it back in the mail
Earn
Once we receive it we will give you up to 25% off the purchase of the next size up
COMMON QUESTIONS
Curiosity Welcomed
How do I start a Size Up return?
Simply tap the cotton bud label with your phone. You will see a prompt that will take you to a return form. Fill out some basic questions and we will send you the pre-paid shipping label.
How much credit do I receive?
Up to 25% off towards the next size up for your child.
Which items are eligible for the Size Up Program?
All Common Thread Co. items
Is the NFC Tag Safe for babies?
Yes. The NFC tag is ‘passive technology’. This means it contains no battery and emits no signal. It only responds when tapped by a smartphone.
Where is the NFC tag located in the clothing?
It is discreetly embedded inside the garment and designed to remain soft, comfortable, and go unnoticed during everyday wear.
Can the clothing be washed and driedsince it has an NFC Tag
Yes, the tag is designed to withstand normal washing and everyday wear. Treat it like any other normal clothing item.
Do I need an app to use the NFC functionality?
No app is required. Simply tap the cotton bud label with your smartphone to start the return.
What phones work with NFC tag?
Most modern smartphones, which would include iPhones, Androids. Etc.
Am I buying used clothing?
No, every article of clothing purchased is brand new
Why are we doing this?
With 3 kids under 5, we know just how fast kids outgrow clothes. We decided to solve this problem
How do I know which items are 100%organic cotton?
Easy. Everything we sell is 100% Certified Organic cotton
Do I pay for return shipping?
No. We pay for the return shipping label. It costs you nothing & you will receive credit towards the next size up.